This Privacy & Security Policy describes how hahndorflavender.com.au (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

COLLECTING PERSONAL INFORMATION


When you visit the Site, we collect certain information about your device (version of web browser, IP address, time zone, cookie information), your interaction with the Site, and information necessary to process your purchases (name, billing address, shipping address, email address, phone number, and payment information). We may also collect additional information if you contact us for customer support. In this Privacy & Security Policy, we refer to any information that can uniquely identify as individual as “Personal Information”.

AGE OF CONSENT


By using this site, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given us your consent to allow any of your minor dependents to use this site.

SHARING PERSONAL INFORMATION


We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

– We use WordPress and WooCommerce to power our online store. You can read more about how Word Press and WooCommerce uses your Personal Information here: Privacy Policy – Automattic

– We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

The online purchase process is encrypted using the up to date and industry standard technology of our website hosting provider, WordPress and WooCommerce, as well as a third-party gateway providers Stripe, PayPal and Afterpay. Credit card information is encrypted before transmission and is not stored by Hahndorf Lavender Estate.

Also, as an industry-standard, our website uses ‘cookies’ to analyse website traffic, provide social media sharing and liking functionality and help us provide a better website visitor experience. In addition, cookies may be used to provide relevant ads to website visitors through third party services such as Google AdWords and Facebook Adverts. These ads may appear on this website or other websites you visit. You can opt not to accept cookies however this may affect your experience of our website.

CHANGES


We may update this Privacy & Security Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We recommend you check this website regularly for changes to the Privacy Policy.

CONTACT

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at  hello@hahndorflavender.com.au